Crisis behavioral health services are available to residents in Chelan, Douglas, Grant, and Okanogan Counties through a variety of partnerships with community providers.
NORTH CENTRAL WASHINGTON CRISIS COLLABORATIVES
Chelan, Douglas, Grant, and Okanogan counties have active work groups comprised of stakeholders across the behavioral health, criminal justice, and social services fields. Click here to see collaborative materials.
NORTH CENTRAL WASHINGTON CRISIS LINE
Crisis Connections operates the 24/7/365 regional crisis line for Chelan, Douglas, Grant, and Okanogan Counties. For all callers, the crisis hotline will triage, screen, and conduct an assessment of needs and intervention preferences; and as indicated, will offer resolution-focused telephonic crisis support, support caller use of their crisis plan, coordinate with caller’s lead local treatment providers, and facilitate linkage to timely and appropriate interventions and resources such as Designated Crisis Responders (as described below). Any individual in Chelan, Douglas, Grant, and Okanogan Counties may use the North Central Washington Crisis Line (800-852-2923) for a behavioral health crisis. Click here for information for Individuals and Families.
Chelan and Douglas Counties
Catholic Charities provides community-based crisis services.
Individuals can call to speak to a counselor 24 hours a day, every day using the NCWA Crisis Line at 800-852-2923.
Grant Integrated Services provides community-based crisis services.
Individuals can call to speak to a counselor 24 hours a day, every day using the NCWA Crisis Line at 800-852-2923
DESIGNATED CRISIS RESPONDERS (DCR)
Catholic Charities (Chelan and Douglas Counties), Grant Integrated Services (Grant County), and Okanogan Behavioral HealthCare (Okanogan County) employs DCRs who respond throughout the community to assess for risk and to determine if an individual can be safely served in an outpatient or voluntary inpatient setting or if they require involuntary hospitalization in order to be stabilized. The DCRs are the only entity with the authority to detain an individual involuntarily and should only be accessed when all other voluntary and collaborative options have been exhausted. When needed, DCRs respond to police or family requests to evaluate individuals who are displaying behaviors that place them or those around them in imminent danger. Evaluations can take place in any community location. DCRs work with area law enforcement to arrange for endangered individuals to be transported to an emergency department for a complete psychiatric evaluation.