Beacon Health Options

Welcome to the Beacon Health Options website for people who live in the state of Washington. Beacon coordinates treatment for mental health and substance use disorders and provides a free Crisis Line. Beacon Health Options supports whole-person wellness. If you are an Apple Health (Medicaid) member, we will work with you and your provider to coordinate your behavioral health care with your physical health care. If you do not have health care insurance, Beacon will evaluate the services you can receive.


The Southwest Washington Crisis Line, serving Clark and Skamania Counties is free.
You can call 24 hours a day, 7 days a week.
(800) 626-8137
TTY (866) 835-2755


The North Central Washington Crisis Line, serving Grant, Chelan and Douglas Counties, is free.
You can call 24 hours a day, 7 days a week.
(800) 852-2923

Crisis can happen at any time. If you or a loved one are having a mental health crisis, you can call the crisis line in your region and speak to a counselor.

The Crisis Line can help when you or a loved one is:  

  • Threatening to harm or kill himself/herself or others
  • Acting recklessly or violently
  • Having hallucinations (seeing things that are not there), delusions (false beliefs), or are not able to care for himself or herself

Click on “In A Crisis” at the top of this screen for other situations that may indicate a mental health crisis. To learn how to access non-crisis services, select the “For Individuals and Families” link below.


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Beacon Health Options provides behavioral health solutions to large regional and specialty health plans, employers, and labor organizations of all sizes, as well as federal, state, and local governments. Beacon Health Options delivers care to 48 million individuals across all 50 states.

Washington Crisis Lines are 24-hour, 7-day-a-week behavioral health contact center services. They provide immediate access in times of crisis. The Washington Crisis Lines hold the highest possible accreditations with both the American Association of Suicidology (AAS) and the Commission on the Accreditation of Rehabilitation Facilities (CARF). We are licensed in the State of Washington as a Provider of Telephone Crisis Services.